Get In Touch

Talk to a real person, any hour

Questions about a booking, a business account, or just want to speak to someone before you travel β€” we're here around the clock.

Contact Details

We're here to help

Prefer to speak to someone? Reach out via phone, email or the form and we'll get back to you promptly.

πŸ“ž
Phone+44 191 384 0198Bookings, quotes & general enquiries
βœ‰οΈ
Emailinfo@durham.taxiTypical reply time under 2 hours
πŸ“
We ServeDurham & the North EastOffice: 14 North Road, Durham, DH1 4SG
πŸ•
Hours24 hours a day, 7 days a weekPhone lines never close
Lines are open now β€” average call answered in under 20 seconds.

Send us a message

Fill this in and we'll get back to you β€” usually within a couple of hours.

Who To Contact

Get to the right team faster

For anything specific, these direct lines skip the queue.

πŸš•

Bookings & Quotes

New journeys, amendments and instant quotes.

01913 840 198 bookings@durham.taxi
πŸ’Ό

Corporate Accounts

Business accounts, invoicing and account set-up.

πŸŽ’

Lost Property

Left something in the car? Let us know the journey details.

πŸ’¬

Feedback & Complaints

Praise, concerns or complaints β€” all read by a manager.

Find Us

Based in Durham, on call across the region

Our booking office sits just off North Road in Durham City, with drivers positioned across the county so a car is never far away β€” day or night.

πŸ“
Office14 North Road, Durham, DH1 4SG
πŸ•
Office HoursMon–Fri, 9am–5pmPhone & booking lines open 24/7